From Jess & Jules offers shipping across Canada, United States, and Internationally.
We are pleased to offer Free Standard Shipping on orders over $100 anywhere in Canada.
For Domestic Orders in Canada, we ship via Canada Post.
- Orders under $100: $10 Standard Shipping, $15 Express Shipping
- Orders $100+: Free Standard Shipping
For International Orders, we ship via Canada Post.
- Canada Post, United States: $20 (can vary + or - depending on weight)
- Canada Post, International: $20 (can vary + or - depending on weight)
To ensure your order arrives in a timely manner, please select an option with tracking as From Jess & Jules cannot be held responsible for late or lost packages.
For other options, please contact us.
Note that customs fees and taxes associated with a purchase are the sole responsibility of the customer. Some orders may experience customs delays, which are out of our control. We have no way of predicting what these might be or when they may occur.
RETURNS & EXCHANGES
If you are not satisfied with your purchases please contact us at firstname.lastname@example.org within 14 days of receipt.
Returns should be shipped back to us with a service that provides a tracking number and insurance as we are not responsible for delayed or lost packages. Merchandise must be in original unworn condition, with all tags attached. Any sign of use will not be accepted and will result in merchandise being sent back to the customer.
Please allow up to 5 days after receiving the product back to process a return. Refund will be issued back to the original method of payment for the merchandise returned, however we cannot refund any shipping fees.